Privacy Policy

01 Information We Collect

Information You Provide Directly

We may collect personal information that you voluntarily provide when you:

• Fill out a contact form or request a strategy call
• Subscribe to our email newsletter or blog
• Communicate with us via email, phone, text, or chat
• Engage our services as a client

This information may include your name, email address, phone number, company name, job title, and any other details you choose to provide.

Information Collected Automatically

When you visit our Site, we may automatically collect certain information about your device and usage patterns, including IP address and approximate geographic location, browser type and version, operating system, pages visited and navigation paths, referring source, and date and time of access.

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze site traffic, and understand usage patterns. You can control cookie preferences through your browser settings. Disabling cookies may limit certain features of our Site.

02 How We Use Your Information

• To provide and improve our services — including managing client accounts, delivering outsourced sales services, and optimizing our processes
• To communicate with you — responding to inquiries, sending service updates, and providing relevant information about our offerings
• To send marketing communications — with your consent, we may send newsletters, promotional materials, and industry insights. You may opt out at any time
• To analyze and improve our Site — understanding how visitors use our Site so we can enhance functionality, content, and user experience
• To comply with legal obligations — fulfilling regulatory requirements and responding to lawful requests

03 How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following limited circumstances:

• Service providers — trusted third-party vendors who assist us in operating our business, such as CRM platforms, communications and messaging platforms, email tools, analytics services, and hosting providers. These providers are contractually obligated to protect your data and to use it only to provide services to us
• Business transfers — in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction
• Legal compliance — when required by law, subpoena, court order, or governmental regulation
• Protection of rights — to protect the rights, property, or safety of Elite Sales Force, our clients, or the public

SMS / Text Messaging Opt-In Data

04 SMS / Text Messaging Program

By providing your mobile phone number to Elite Sales Force — whether through our website forms, scheduling tools, sales conversations, or as part of an active client engagement — and by affirmatively opting in, you consent to receive text (SMS) messages from us related to your inquiry, your account, scheduled meetings, service updates, and follow-up communications.

• Message types: appointment confirmations, meeting reminders, sales follow-up, account notifications, and service-related communications
• Message frequency: message frequency varies based on your engagement with us and the stage of your inquiry
• Message and data rates: message and data rates may apply, based on your mobile carrier plan
• Opt out: reply STOP to any message to unsubscribe at any time. You will receive a one-time confirmation that you have been unsubscribed
• Help: reply HELP to any message for assistance, or contact us at hello@getelitesalesforce.com or +1 (713) 925-2700
• Carriers: carriers are not liable for delayed or undelivered messages

By opting in, you confirm that you are at least 18 years old and are the subscriber or an authorized user of the mobile number provided. Your consent to receive text messages is not a condition of purchase of any goods or services from Elite Sales Force. Mobile opt-in data and consent will never be shared with third parties for their own marketing purposes, though we may share it with subcontractors and service providers who help us operate our messaging program. For full details, see our SMS Terms & Conditions.

05 Client Data and Sales Operations

As an outsourced sales services provider, we may access, process, or store prospect, lead, and contact data that our clients provide to us so we can deliver the services they have contracted us to perform. We act on our clients' behalf and in accordance with their instructions. Our clients are responsible for ensuring they have a lawful basis and any required consent to provide us with this data and to authorize the outreach we perform on their behalf.

Any such data is treated as confidential and is:

• Used solely to deliver the contracted services to the client that provided it
• Never shared with other clients, third parties, or affiliates except as strictly necessary to perform the services
• Protected by the same security measures we apply to all personal information we handle
• Returned or securely deleted upon termination of the client relationship, as outlined in our service agreements

We conduct all outreach in accordance with applicable laws and industry guidelines, including the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, and CTIA messaging principles.

06 Data Security

We implement commercially reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption of data in transit, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

07 Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When personal information is no longer needed, we securely delete or anonymize it.

08 Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access — request a copy of the personal information we hold about you
• Correction — request correction of inaccurate or incomplete information
• Deletion — request deletion of your personal information, subject to legal exceptions
• Opt-out — unsubscribe from marketing emails at any time using the link in our emails, or opt out of texts by replying STOP
• Data portability — request your data in a commonly used, machine-readable format

To exercise any of these rights, please contact us at hello@getelitesalesforce.com. We will respond to your request within 30 days.

09 California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. As stated above, we do not sell personal information.

To submit a CCPA request, contact us at hello@getelitesalesforce.com.

10 Third-Party Links

Our Site may contain links to third-party websites, including scheduling tools, social media platforms, and partner sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

11 Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete it promptly.

12 International Users

Our services are primarily offered to businesses in the United States. If you access our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction.

13 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will post the updated policy on this page with a revised "Last Updated" date. We encourage you to review this page periodically.

14 Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: